Lanham, Holly Jordan | Faculty Directory

Professional Background

Education

2010 - PhD - Information Management - McCombs School of Business, The University of Texas at Austin
2004 - MBA - Business - McCombs School of Business, The University of Texas at Austin
1998 - BS - Nutrition - The University of Texas at Austin

Appointments

9/2017 - Associate Professor - UT Health San Antonio, Medicine, San Antonio
9/2017 - Associate Professor - UT Health San Antonio, Family & Community Medicine, San Antonio
11/2012 - Research Scientist and Worker Without Compensation - South Texas Veterans Health Care System, VERDICT, San Antonio

Instruction & Training

8/2018 - Present - Individual Instruction - UT Health San Antonio

8/2018 - Present - Membership on Supervising Committee - University of Toronto

9/2017 - Present - Special Topic - The University of Texas Health Science Center

10/2016 - Present - Membership on Supervising Committee - The University of Texas at Austin

1/2014 - Present - Membership on Supervising Committee - UTHSCSA

Research & Grants

Grants

Federal

Funding Agency Canadian Institutes of Health Research (CHIR) Title Safer Care for Older People in Residential Environments (SCOPE) Status Active Period 2/2016 - 2/2019 Role Contributor Grant Detail Randomized control trial examining the effect of a quality improvement intervention which empowers Care Aides to take the lead on improvement strategies in their nursing home. Funding Agency Department of Veterans Affairs Health Services Research and Development Office Title Sensemaking in VHA Health Care Systems: A Focus on Readmissions Status Active Period 7/2014 - 9/2018 Role Co-Investigator Grant Detail Goals: 1) Elucidate how sensemaking unfolds across professional cultures and organizational units to reduce readmissions, the origins of which cannot easily be attributed to any one single organizational or patient level failure; 2) Build an agent-based model based on results from the qualitative data to gain further insights into the interdependencies and relative effects of the various agents and their actions on readmission rates. Funding Agency Canadian Institutes of Health Research (CHIR) Title Improving Nursing Home Care Through Feedback on PerFORMance Data (INFORM) Status Active Period 1/2015 - 1/2018 Role Contributor Grant Detail Intervention study focused on evaluating innovative ways to use research findings to improve long term care.

Publications

Journal Article

HH Altalib, HJ Lanham, KK McMillan, M Habeeb, B Fenton, KH Cheung, MJ Pugh. Measuring coordination of epilepsy care: A mixed methods evaluation of social network analysis versus relational coordination Epilepsy and Behavior 2019 Aug;97(1):197-205. Lanham HJ, Leykum LK, Pugh JA. Examining the Complexity of Patient-Outpatient Care Team Secure Message Communication: Qualitative Analysis Journal of Medical Internet Research 2018 Nov;20(7):1-11. Finley EP, Huynh AK, Farmer MM, Bean-Mayberry B, Moin T, Oishi S, Moreau JL, Dyer KE, Lanham HJ, Leykum LK, Hamilton AB. Periodic reflections: a method of guided discussions for documenting implementation phenomena BMC Medical Research Methodology 2018 Nov;18(153):1-15. Penney LS, Musarrat Nahid, Leykum LK, Lanham HJ, Noel PH, Finley EP, Pugh JA. Interventions to Reduce Readmissions: Can complex adaptive system theory explain the heterogeneity in effectiveness? A systematic review BMC Health Services Research 2018 Nov;18(894):1-10. Shoffeitt M, Lanham H. Inpatient Portals: The Questions That Remain Journal of Hospital Medicine 2018 Jun;13(6):435-436. Pezzia C, Lanham HJ, Pugh JA, Leykum LK. Psychiatric Consultation Requests by Inpatient Medical Teams: an observational study BMC Health Services Research 2018 May;18(336):1-9. Penney LS, Leykum LK, Noel PH, Finley EP, Lanham HJ, Pugh JA. Protocol for a Mixed Methods Study of Hospital Readmissions: Sensemaking in Veterans Health Administration Health Care System in the United States BMJ Open 2018 Apr;8(4):1-14. Penney LS, Leykum LK, Noel PH, Finley EP, Lanham HJ, Pugh JA. Protocol for a mixed methods study of hospital readmissions: sensemaking in Veterans Health Administration healthcare system in the USA BMJ Open 2018 Apr;8(4). Ratcliffe TA, Crabtree M, Palmer RF, Pugh JA, Lanham HJ, Leykum LK. Service and Education: The Association Between Workload, Patient Complexity, and Teaching on Internal Medicine Inpatient Services Journal of General Internal Medicine 2018 Feb;33(4):449-454. Sobia Khan, MPH; Ashley Vandermorris, MD; John Shepherd; James Begun, PhD; Holly Lanham, PhD; Mary Uhl-Bien, PhD; Whitney Berta, PhD. Embracing uncertainty, managing complexity: applying complexity thinking principles to transformation efforts in healthcare systems BMC Health Services Research 2018 Jan;. Penney L, Leykum LK, Noel PH, Finley E, Lanham HJ, Pugh JA. Protocol for a Mixed Methods Study of Hospital Readmissions: Sensemaking in Veterans Health Administration Health Care System in the United State BMC Open 2018 Jan;. Hoben M, Norton PG, Ginsburg LR, Anderson RA, Cummings GG, Lanham HJ, Squires JE, Taylor D, Wagg AS, Estabrookes CE. Improving Nursing home care through feedback on perFORMance (INFORM) data: protocol for a cluster-randomized trial Trials 2017 Jan;. Damien P, Lanham HJ. Assessing Key Cost Drivers Associated with Caring for Chronic Kidney Disease Patients BMC Health Services Research 2016 Dec;. Lanham HJ, Palmer RF, Leykum LK, McDaniel RR, Nutting PA, Stange KC, Crabtree BF, Miller WL, Jaen CR. Trust and Reflection in Primary Care Practice Redesign Health Services Research 2016 Aug;51(4):1489-1514. Lim SY
Jarvenpaa SL
Lanham HJ. Barriers to Interorganizational Knowledge Transfer in Post-Hospital Care Transitions: Review and Directions for Information Systems Research Journal of Management Information Systems 2015 Feb;32(3):48-74. Provost, SM, Lanham HJ, Leykum LK, McDaniel RR, Pugh JA. Health Care Huddles: Managing Complexity to Achieve High Reliability Health Care Management Review 2015 Jan;40(1):2-12. McAllister C, Leykum LK, Lanham HJ, Reisinger HS, Kohn JL, Palmer RF, Pezzia C, Agar M, Parchman ML, Pugh JA, McDaniel RR. Relationships within Inpatient Physician Housestaff Teams and Their Association with Hospitalized Patient Outcomes Journal of Hospital Medicine 2014 Dec;9(12):764-771. Leykum LK, Lanham HJ, Provost SM, McDaniel RR, Pugh JA. Improving Outcomes of Hospitalized Patients: The Physician Relationships, Improvising, and Sensemaking Intervention Protocol Implementation Science 2014 Nov;9(171). Leykum LK, Lanham HJ, Pugh JA, Parchman ML, Anderson RA, Crabtree BF, Nutting P, Miller WL, Stange K, McDaniel RR. Manifestations and implications of uncertainty for improving healthcare systems: an analysis of observational and interventional studies grounded in complexity science Implementation Science 2014 Nov;9(165). McMillan KK, Pugh MJ, Hamid H, Salinsky M, Pugh JA, Noel PH, Finley EP, Leykum LK, Lanham HJ, LaFrance WC. Providers` Perspectives on Treating Psychogenic Nonepileptic Seizures: Frustration and Hope Epilepsy & Behavior 2014 Aug;37:276-281. Lanham HJ, Sittig DF, Leykum LK, Parchman ML, Pugh JA, McDaniel RR. Understanding differences in electronic health record (EHR) use: linking individual physicians` perceptions of uncertainty and EHR use patterns in ambulatory care Journal of the American Medical Informatics Association 2014 Jan;21(1):73-81. Sturmberg J, Lanham HJ. Understanding health care delivery as a complex system: Achieving best possible health outcomes for individuals and communities by focusing on interdependencies Journal of Evaluation in Clinical Practice 2014 Jan;20(5). Lanham HJ, Leykum LK, McDaniel RR. Same organization, same electronic health records (EHRs) system, different use: exploring the linkage between practice member communication patterns and EHR use patterns in an ambulatory care setting Journal of the American Medical Informatics Association 2011 Aug;19(3):382-391. Lanham HJ; McDaniel RR; Crabtree, BF; Miller, WL; Stange K, Tallia A, Nutting PA. How improving practice relationships among clinicians and nonclinicians can improve quality in primary care Joint Commission Journal on Quality and Patient Safety 2009 Jan;35(9):457-466. Lanham HJ; McDaniel RR. Evidence as a tool for mangerial action: A complex adaptive systems view Health Care Management Review 2009 Jan;34(3):216-218. McDaniel RR; Lanham HJ; Anderson RA. Implications of complex adaptive systems theory for the design of research on health care organizations Health Care Management Review 2009 Jan;34(2):191-199. Leykum, LK; Pugh, JA; Lanham HJ; Harmon, J; McDaniel RR. Implementation research design; Integrating participatory action research into randomized controlled trials Implementation Science 2009 Jan;4(69):1-8. Jordan M; Lanham HJ; Anderson RA; McDaniel, RR. Implications of complex adaptive systems theory for interpreting research about health care organizations Journal of Evaluation in Clinical Practice 2009 Jan;16(1):228-231. Jordan ME; Lanham HJ; Crabtree, BF; Nutting, PA; Miller, WL; Stange, KC; McDaniel RR. The role of conversation in health care interventions: Enabling sensemaking and learning Implementation Science 2009 Jan;4(15):1-13. Crabtree, BF; Lanham HJ; McDaniel RR; Nutting PA; Looney, JA; Miller WL. Closing the physician-staff divide: A step toward creating the medical home Family Practice Management 2008 Jan;15(4):20-24. Tallia AF; Lanham HJ; McDaniel RR; Crabtree, BF. What you need to know about work relationships in primary care practices Family Practice Management 2006 Jan;13(1):47-50.

Other

Wu D, Ciemins E, Lanham HJ, Lindberg C, Zheng K. Using EHR audit trail logs to analyze clinical workflow: A case study from community based ambulatory clinics American Medical Informatics Association Annual Research Meeting 2017 Nov;. Zheng K, Ciemins E, Lanham HJ, Lindberg C. Examining the Relationship Between Health IT and Ambulatory Care Workflow Redesign (Prepared by Billings Clinic under Contract No. 290-2010-0019I-1). AHRQ Publication No. 15-0058-EF 2015 Jul;:1-98. Lim SY; Jarvenpaa SL; Lanham HJ. Review of Research on Knowledge Transfer in Care Transitions: Trust-Enhancing Principles for Information Systems Design 48th Hawaii International Conference on System Sciences (HICSS) 2015 Jan;. Lanham HJ; McDaniel RR. Are you putting the cart before the horse? A microcosm of intended and unintended consequences of electronic medical records implementation The Fifteenth Americas Conference on Information Systems Proceedings (AMCIS) 2009 Aug;. Lanham HJ; McDaniel RR. An exploration of heterogeneity in electronic medical record use: Information technology use as emergent and driven by values and expertise Proceedings of the Twenty-ninth International Conference on Information Systems (ICIS) 2008 Dec;.

Holly Jordan Lanham

Education

Appointments